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Lost or Stolen Debit Card

Reporting a lost or stolen debit card

During our regular business hours, please contact a UBTC office to report your card lost or stolen and request a new card be issued.  Outside of regular business hours, please call 1-800-383-8000.  This number is available 24 hours a day with customer service representatives available to assist you.  Please have your card number ready to expedite the process.  If you do not have your card number, a representative will be able to look it up for you.