Reporting a lost or stolen debit card
During our regular business hours, please contact a UBTC office to report your card lost or stolen and request a new card be issued. Outside of regular business hours, please call 1-800-383-8000. This number is available 24 hours a day with customer service representatives available to assist you. Please have your card number ready to expedite the process. If you do not have your card number, a representative will be able to look it up for you.